Answer questions

In our FAQ you will find frequently asked questions and the right answers.

How can I get in touch with you?

Do you have any questions or would you like to send us a non-binding inquiry? You can reach us daily around the clock at:

Phone.: (+49) 35 38 3 9890 65

Hotline: (+49) 176 101 62 649


via our inquiry form

In urgent cases we always recommend a phone call. Do not hesitate, we are here for you with pleasure.

How quickly can a return transport be organized?

Foreign retrievals can be made with us with a lead time of one hour.

What forms do I need for intensive care transport (ICT)?

After the initial contact, we will provide you with all the necessary forms for use with ICT.

Do you transport patients with coronavirus?

Yes. Transport of patients with coronavirus infection is possible in most cases.

Elbe ambulance fleet for patient transport
Ambulance | Intensive care transport vehicle | Ambulance flights
Transport request abroad
Patient return transport 365 days a year in Germany and all of Europe
frequently asked Questions
To transport patient returns, abroad and qualified patient transports across Europe